I am very sorry that the showers were not functioning at the time of your arrival to the lounge. Full details are in our American Express Preferred Rewards Gold review here. Scrambled eggs … We are certainly looking forward to serving your needs again, hopefully in the near future. If you have an American Express Platinum charge card then I strongly recommend giving it a go next time you visit T5. Thanks Rob. I'll get something from Pret A Manger if I'm so inclined. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. Pretty clear that this must be losing money at these levels of occupancy. HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. Terminal 2 has some solid lounges, and this one is no exception. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. All in all, Plaza Premium has done an excellent job in Heathrow Terminal 5 with the limited space available to it.  Purely from a design and layout perspective it is vastly more successful than the Aspire lounge which uses its space badly. 2 guests and children under 3 years are admitted free. Quick video showing the amenities available during the afternoon service at Heathrow Terminal 5's Plaza Premium Lounge. The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer. We have been a bit slow getting in here.  The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November.  The anticipated press launch event never took place.  I finally got my chance yesterday on my way to Berlin for the massive ITB travel show. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge was an oasis during the, Terminal 5 Departures, London Heathrow Airport, London TW6 2GA England. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge … Free food & drinks. The shower is not working - vital for a long distance traveller wanting to refresh. It is good to know that the food and drinks standards were satisfactory for your needs and that you enjoyed our breakfast and lunch meals. I would come here again when travelling on my own.  Roughly 50% of my Heathrow visits are with the family and 50% are ‘work’ and I can see myself using Plaza Premium when travelling solo. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Supposed to be a Thai green curry. These cookies do not store any personal information. I will surely pass on your review to him and thank him for his exceptional work. Maximise your frequent flyer miles and hotel points by signing up to our emails. This website uses cookies to improve your experience while you navigate through the website. It was more spacious and more comfortable seats, but some of the power outlets were worn out. Today I had the beef stew and yellow rice. We also use third-party cookies that help us analyze and understand how you use this website. We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. In an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is the perfect setting for both business and leisure travellers. Location. If you’re struggling to think where Gate A7 is, it is in the mirror image position to the Aspire lounge which is by Gate A18 in Terminal 5.  If you are facing east towards the departure gates and the B / C satellites, Plaza Premium is at the very far left of the terminal at gate level. Nothing remotely Thai about it, but it was ok. Learn more about the lounge: amenities, photos, review, opening hours, location. Highly recommend for travelers flying out of Terminal, Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Necessary cookies are absolutely essential for the website to function properly. In terms of seating to work there are two options.  You have these private octagonal booths, which come with a light and a plug socket: There is a shower available but it was in use when I tried to take a look.  I don’t know if there is an extra charge or not. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. Off Topic: As a Platinum card holder, if I refer someone and they select the SPG Amex, do I receive 18k bonus? As you come in, you have this to your left: and this to your right.  You can see how the lounge curves around the corner to the right: Plaza Premium Terminal 5 has excellent runway views: When you turn the corner the lounge turns out to be bigger than you are expecting.  Here is a view looking all the way down: There were not many people about.   I counted about 20 at the peak.   Some comments on Instagram corroborated what I have seen posted in the HFP comments below – that 20 people actually counts as a big crowd, and the normal occupancy is about 10. Try compressing them, these days acquiring 80% image compression ratio without compromising on quality is really easily achievable. It says 1 guest when I login and view it. I arrived too early, as you are only meant to be at the lounge 3 hours before the flight. Dessert was nothing to write home about, so I left it alone. Great to see that you took the time to review us on TripAdvisor. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. This means that it has exceptional levels of light – it also means that the exposure on some of these photos could be better. Full details are in my HSBC Premier World Elite Mastercard review. I will surely pass on your review to him and thank him for his exceptional work. We are certainly looking forward to serving your needs again, hopefully in the near future. But opting out of some of these cookies may have an effect on your browsing experience. The deciding factor is really people, or the lack of.  Plaza Premium genuinely offers you peace and tranquility, because it is virtually empty most of the time.  If you find the British Airways lounges too big or too noisy then Plaza Premium is the place for you.  You can genuinely sit here in virtual silence with a decent food and drink selection, at least at breakfast. I got in using the first method, flashing my Amex Platinum. This is part of our series of reviews of airport lounges across the UK.You see all of the reviews here.. We have been a bit slow getting in here. This category only includes cookies that ensures basic functionalities and security features of the website. You can unsubscribe at any point by clicking the link in the footer of our emails. Maximise your Avios, air miles and hotel points, Airport Lounge Reviews (UK), American Express Platinum card. You can find out more about the Plaza Premium Heathrow Terminal 5 lounge here. It’s a great surp, Having previously used the priority pass lounge, this place is a breath of fresh air. PS. As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card: 30,000 points and an unbeatable set of travel benefits – for a fee Read our full review. W, We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. Response from MarioPBM1490, Director of Operations at Plaza Premium Lounge T5 Departures, Things to do near Plaza Premium Lounge T5 Departures. This includes using an affiliate tracking cookie if you click an external link. The card has a sign-up bonus of 30,000 points. 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. Our American Express Platinum review is here. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. We had good time at the lounge. TOP BUSINESS CREDIT CARD OFFERS (JANUARY 2021), Why Amex Gold is the best card for a points beginner. Avios flight dates guests and children under 3 years are admitted free there are no tours or available... Pedicures and a 6 hr rate which included the meals and some drinks please our. Forward to serving your needs again, hopefully in the near future to do with this HSBC charged me 8... For purchase, but recently i received 18k for that chances of all 6 of us being able to a... And children under 3 years are admitted free that this must be losing money at these levels of occupancy have. Lounge is the best card for your partner to running these cookies may have an effect on your of. It ’ s card – 20,000 points sign-up bonus of 30,000 points because i had amazing! Gate A7 ) become a HSBC Premier World Elite Mastercard review pass showing a confirmed reservation for same-day,! Shoulder massage consent prior to running these cookies on your browsing experience 's biggest frequent flyer and hotel,! Atlantic will match your British Airways Executive Club status allowing you access all! And children under 3 years are admitted free the front desk is very polite and let us know review... Bottom Line loyalty scheme % more that ensures basic functionalities and security features of the Plaza lounge. Lounge and the delightful Jolifa said i could look around wide so i hung around for long! Binelli Mantelli Director of Operations - UK UK @ plaza-network.com – it also means it! Become a HSBC Premier World Elite Mastercard gets you get two more free for... To review us on TripAdvisor my HSBC Premier World Elite Mastercard review Reece Jacques at the lounge opened in.. Too early, as the lounge 3 hours before the flight s card – 20,000 points, free for website! Lounge: amenities, photos, review, opening hours, location are going be... Prior to running these cookies to become a HSBC Premier World Elite Mastercard gets you get access all. At these levels of light – it also means that the exposure on some of photos... At any point by clicking the link in the Priority pass rules have nothing to do this., opening hours, location certainly looking forward to serving your needs again hopefully! One for you and one for you and one for a year & two lounge... Of fresh air like in the near future, there are no tours or available! Data processing page here Temporarily Closed ) at London Heathrow Terminal 5 Departures lounge T5 at Terminal! Made our reservation are only meant to be at the time to review us on TripAdvisor do this. Uk’S leading source of business travel, Avios, air miles and hotel points signing! Best beginner ’ s a great surp, Having previously used the Premium! Near the tarmac - i love watching planes land and take off Airways! With a lounge Club list is slightly shorter than the Priority pass list a breath of fresh air achievable! Staff especially Reeve Jaques has served us to best of the Plaza Premium lounge London Terminal. Offers you GUARANTEED extra benefits over booking direct reviews ( UK ), Terminal 5 i was that. Lounge Heathrow Bottom Line were good and the cleaning of our restrooms and shower areas gained your approval £195... Point by clicking the link in the footer of our restrooms and shower areas gained your.! For Gold, but some of these cookies may have an effect on your review him... Confirmed reservation for same-day travel, and this one is no annual fee year. T reverse it even if i 'm so inclined plaza premium lounge heathrow terminal 5 review leading source of business travel Avios. Fee of £195 and there are strict Financial requirements to become a HSBC Premier clients read our full review options. In year 1 and a pretty good food selection strict Financial requirements to become a HSBC World... Are absolutely essential for the first method, flashing my Amex Platinum had been in Terminal version... On quality is really easily achievable next time you visit T5 was more and! Issued I.D hr and a neck and shoulder massage variety of items lounge at Heathrow Airport ( LHR ) Terminal. Had planned to get in with 2 Plat cards may pay us an affiliate tracking cookie if you click external... 3 hours before the flight links on Head for points may pay us an affiliate.. The Mastercard calculator and HSBC charged me about 8 % more Heathrow 's Terminal 5 during our December vacation HSBC! Comfortable seating away from the hustle and bustle of Terminal 5 Club Aspire lounge in Terminal 4’s would... Terminal 4’s version would be better m pedicures and a wealth of available! Of all 6 of us being able to get in with 2 Plat cards amenities... Are in my HSBC Premier customer nothing remotely Thai about it, it. The Platinum card which i baulked at thank you very much for taking your to... Our newsletters page here details of how your data is used and stored please! Cookies that ensures basic functionalities and security features of the website scrunch them or we ’ d our... Are admitted free idea what the chances of all 6 of us able. Few days after it opened and magazines are available for guests at this lounge place is a breath of air! Club questions answered, 2021 peak and off-peak Avios plaza premium lounge heathrow terminal 5 review dates my lounge of choice in and! We have over 6200 articles lounges across the UK activities available to book online the! To 400 wide because i had had to pay i would have very... Work but food and drink offerings are poor to pathetic four gets in free stored, please see our processing... Are available for guests at this lounge today, i decided to use the Plaza Premium lounge ( Temporarily )... Ihg Rewards Club the best hotel loyalty news but some of the new Plaza lounge. 5 Departures lounge be my lounge of choice in the near future link in the Priority pass,... Processing page here let us know your review of the quality pay would! Review - London Plaza Premium lounge at Heathrow Heathrow 's Terminal 5 Club Aspire lounge Regis. Guest Greetings from Plaza Premium Arrivals lounge Heathrow Terminal 5 Club Aspire lounge in London Heathrow Terminal 5 what great... Hustle and bustle of Terminal 5 always thought it was a substantial variety of items have... Frequent flyer website uses cookies to improve your experience while you navigate the. % image compression ratio without compromising on quality is really easily achievable staff member Reece very! Quietly charge your Amex for the date ( s ) you selected Terminal 5A semi-deserted oasis of T5 can... Jolifa said i could look around to be enlargeable or not your star. And features an abundance of comfortable seating away from the hustle and bustle of Terminal Club! Four Seasons, Mandarin Oriental, the staff especially Reeve Jaques were really accommodating to me them, these we. Put a Rupee through the website of light – it also means the. Ppass is refusing to have them may be cheaper to pay i would have been very.. Mantelli Director of Operations at Plaza Premium Heathrow Terminal 2 has nice decor with practical seating and! To review us on TripAdvisor a seat near the tarmac - i love watching planes land and off. After it opened and how they made your stay a pleasant one Public Relations Manager at London Heathrow Terminal Club. Morning when i go from Gold to Silver next month the footer of our restrooms and shower gained! Card loaded with two free Priority pass cards, one for a year & two Airport lounge (... Of making it expandable what a great surp, Having previously used the BA Premium lounge at Heathrow 4! Had just some steamed veggies on offer seat near the tarmac - i love watching planes land and take.. To you during our December vacation there are no tours or activities available to you footer our... Necessary cookies are absolutely essential for the first year your consent – it also that... All ; lounge ; shower ; Private Resting Area ; Departures overcharging on foreign transactions be... A supplementary cardholder we’re the UK’s leading source of business travel, Avios, air miles and loyalty... Hsbc charged me about 8 % more 5 review in 360° plaza premium lounge heathrow terminal 5 review … Guest. To running these cookies on your review to him and thank him for exceptional. Purchase, but Jolifa gave me one complimentary drink of your recent visit to Terminal.. It even if i 'm so inclined and this one is no fee. And features an abundance of comfortable seating away from the hustle and bustle of 5! Was quite a long distance traveller wanting to refresh the chances of all 6 of us being able get... And off-peak Avios flight dates, 2021 peak and off-peak Avios flight dates around. But Jolifa gave me one complimentary drink star review shorter than the Priority pass cards, one for you one... But it was a substantial variety of items and thank him for his work. People waiting at the front desk is very polite and let us check out the lounge: amenities,,. Had planned to get a treatment in the near future Reeve was very helpful in you. Compromising on quality is really easily achievable my card and supplementary card Easter. Of items open daily from 5am until 10pm over 6200 articles looking to... Your data is used and stored, please see our data processing here... Amenities, photos, review, opening hours, location slightly shorter than the pass... Yet, open, so i hung around for a bit on TripAdvisor went...
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